The Turkish Airlines New York Office offers a wide range of services, which can be availed while you fly with the airline from John F. Kennedy International Airport. The helpful staff at the office can assist you with anything you require to make your trip simpler and more enjoyable.
Be it about booking inquiries, luggage assistance, special services, flight modification, or more, you may look forward to a hassle-free experience. Let’s take a look at the services offered by the Turkish Airlines office in New York.
Office Address: 350 Fifth Avenue Suite 7510 New York NY 10118 USA
Phone Number: +1 800 874 8875
Email ID: info.nyc@thy.com
Working Hours: 9:00 am – 5:30 pm (Mon – Fri)
Airport Name: John F. Kennedy International Airport (New York)
Map Location
Turkish Airlines General Management Building, Ataturk Airport, 34149 Yesilkoy, Istanbul, Turkey.
Contact Number: +90 212 463 63 63
Fax: +90 212 465 21 21
Email: customer@thy.com
Official Website: https://www.turkishairlines.com
Online Check-in https://www.turkishairlines.com/en-int/flights/manage-booking/
Flight Status, Check Here: https://www.turkishairlines.com/en-int/flights/flight-status/
Check the List of Turkish Airlines Offices Worldwide
Airbus A340-300 | Boeing 777-300ER |
Airbus A330-200 | Embraer E195 |
Airbus A320-200 | Airbus A330-300 |
Boeing B737-800 | Airbus A321-200 |
A310 CARGO | Airbus A319-132/100 |
Boeing B737-700 | A330-200F CARGO |
Boeing B737-900 ER | Embraer E195 |
Tel : +45 92 45 40 01
Email: saleschi@thy.com
Fax: +1 773 686 1668
Working hours: Every day between 14:00 and 22:00
Tel: 60 162284603 / +60 162180184
Fax: +61 3 8340 8050
Hours of Operation: 7:00 a.m. to 4:00 a.m. (7 days a week)
Inquiries about Baggage: https://www.turkishairlines.com/en-in/any-questions/baggage-information/
Thy Airlines General Management Building is located at Ataturk Airport in Yesilkoy, Istanbul, Turkey.
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
Airport Transfers | Meet and Greet | Duty-Free Allowance |
Immigration Services | Business Class | In-Flight Meals |
Missing Luggage | Airport Lounges | Flight/Visa Info |
Miles | Economy Class | Delayed Flights |
Airport Facilities | In-Flight Entertainment | Airport Wifi |
Valet Parking | Visa on Arrival | Flight Wifi |
Booking flights is one of the major services provided by the office. Finding the ideal flight for your needs is simple, as you can request to check flight schedules and choose the best one suitable to you.
For a more pleasant trip, you can select from a variety of seating options, and the professionals will guide you accordingly. You can confidently plan your trip because all your concerns will be duly addressed by the team. Well, if you wish to book online, you will be guided through a smooth process to make a reservation through the airline’s website.
You can contact the team for baggage-related assistance. As per Turkish Airlines, one unit of your cabin baggage should not exceed 23x40x55 in size. The maximum weight can be 8 kg. In the case of Economy Class, one personal item as a bag can only be a maximum of 40x30x15 in size.
However, if you are flying business class, you are permitted to bring two cabin bags as long as their combined weight does not exceed 16 kg and their dimensions do not exceed 23x40x55. You may also bring one personal item as a bag no bigger than 40x30x15.
You can get more information and details regarding checked baggage on the airline’s website. In case you have any queries, or need to purchase extra baggage, you may contact the team at the New York office.
You can mark your check-in for Turkish Airlines at any of the counters set at Terminal 1 of John F. Kennedy International Airport in New York. Be careful to follow the baggage allowance limit, otherwise, you may face issues if your bags weigh more.
Then you can proceed to the boarding gate after showing your documents and receiving the boarding pass. Well, you may find self-service kiosks at the terminal where you can mark check-in by following simple and quick instructions, as displayed on the screen.
If you need any assistance related to check-in procedures, the staff at the Turkish Airlines New York Office can help you with every step.
The staff assists you if your travel plans unexpectedly need to be changed. They offer prompt guidance and answer your questions regarding cancellation and refund. If your ticket is refundable, you can ask about your choices for getting your money back, which may include getting travel vouchers or a credit to your original mode of payment.
This allows you the freedom to select whichever solution suits you the best. You may have inquiries regarding tracking the refund status. So, you can seek each and every detail from the team.
The Turkish Airlines New York Office provides consultation on everything, which includes enabling a stree-free boarding experience for you. You may need special assistance while being at the airport, before boarding your flight, or after boarding the flight. So, you can seek advice on your requirements like for a wheelchair, medical equipment, special meals on board, etc.
Even if you are travelling with a lot of luggage or have mobility challenges, you can use this service to get to your gate swiftly.
Most airlines suggest passengers to book such services well in advance. Please bear in mind to get it done timely. This helps them make suitable arrangements without any delay.
Turkish Airlines allows passengers to bring pets on board. However, there may be different instructions regarding small pets or big dogs.
The airline may have also defined its own rules for bringing pets on flights to and from certain locations. So, you can check with the team for all the related guidance. You can also visit the airline’s website for detailed information.
The experts at the office are always delighted to help if you need assistance understanding the requirements for your particular destination or if you have questions about the visa application procedure. You can be sure that you are receiving the greatest advice, owing to the experience and knowledge of the travel team.
Bottom Lines
On this page, readers will find summaries of some vital flight related services & amenities offered by Turkish Airlines, along with relevant contact information which may be used to plan for a flight / prepare for an upcoming flight with the airline and / or to visit or call the Turkish Airlines New York Office in USA.
Frequently Asked Questions
Take a look at some FAQs on Turkish Airlines New York Office to stay fully informed.
The flights of Turkish Airlines are operated through Terminal 1 of John F. Kennedy International Airport.
Turkish Airlines uses Terminal 1 for arrivals at John F. Kennedy International Airport.
Turkish Airlines flights depart from Terminal 1 at John F. Kennedy International Airport.
You may visit the Turkish Airlines NY Office at 350 Fifth Avenue Suite 7510 New York NY 10118 USA.