Travelers can contact the Air China Colombo Office in Sri Lanka to enlist the assistance of agents of the airline for itinerary solutions tailored to meet their specific needs and requirements; persons may request for help with ticket reservations / rescheduling / cancellations.
Flight schedules, check-in assistance, special assistance services, Star Alliance, inflight meals / duty free / entertainment, flight status updates, additional baggage allowance purchase, advance seat selection and many other flight related amenities & services can be availed by the passengers of the airline on request at the Air China Colombo Office in Sri Lanka.
5th Floor Jetwing House I 46/26, Navam Mawatha Colombo 02 Srilanka
Phone Number: 0094-11-238 1203
Email ID: ffp@airchina.com
Working Hours: 24 Hours
Bandaranaike International Airport,
Canada Friendship Rd, Katunayake 11450, Sri Lanka
Airport Phone Number: +94 112 264 444
Air China Jingxin Mansion
A-2, Dongsanhuan Bei Road
Beijing 100027 P.R.China
Contact Number: 95583 (Service and Sale Hotline)
4008 100 999
Official Email Id: customer_relations@airchina.com
Official Website – http://www.airchina.com
Online Check-in: https://www.airchina.us/us/gb/booking/online-check-in
Check Flight Status Here: https://www.airchina.us/us/gb/info/flight-status/
Check the Air China Airlines Offices Worldwide
Baggage Services Phone Numbers:- 1 (800) 882-8122
Baggage lost and found: https://www.airchina.us/US/GB/info/delayed-baggage/
Baggage Delayed / Damaged: https://www.airchina.us/US/GB/info/delayed-baggage/
For baggage inquiries: https://www.airchina.com.au/AU/GB/info/delayed-baggage/
Overweight baggage charges | Checked baggage | Oversize baggage charges |
Cabin baggage | View Airlines Hand | Excess baggage charges |
Flight Ticket Booking | Missing Luggage | Sports Equipment |
Flight Ticket Cancellation | Immigration Services | Airport Transportation |
Flight Ticket Rescheduling | In-Flight Wifi | Seats Enquiries and Selection |
Web / Online Check-in | Airport Wifi | Air Arabia Mobile App |
Airport Counter Check-in | In-Flight Entertainment | Visa on Arrival |
Self Service Kiosk Check-in | Airport Facilities | Transit Information |
Unaccompanied Minor | Delayed Flights | In-Flight Duty Free |
Baggage Allowance | Group Booking | Receipts and Refunds |
Duty Free Allowance | Air Arabia Duty Free | Travel Insurance |
Flight Information | Promotional Fares | Air Arabia Codeshare |
Airport Lounges | Animals and Pets | AirRewards Loyalty Program |
Visa Information | Air Arabia Lounges | Concierge Services |
In-Flight Meals | Concierge Services | Airport Transfers |
Missing Luggage | Airport Transfers |
The summaries of a few essential services and amenities offered by Air China have been provided in this segment and relevant contact details as well; this information can act as a guide for persons planning / preparing for a flight with the airlines and / or to call or visit the Air China Colombo Office in Sri Lanka.