• Location:- 350 Fifth Avenue Suite 7510 New York NY 10118 USA
  • Phone Number:- +1 800 874 8875
  • Working Hours:- 9:00 am - 5:30 pm (Mon - Fri)
  • Website:- https://www.turkishairlines.com
  • Email:- info.nyc@thy.com
Turkish Airlines New York Office in USA

The Turkish Airlines New York Office offers a wide range of services, which can be availed while you fly with the airline from John F. Kennedy International Airport. The helpful staff at the office can assist you with anything you require to make your trip simpler and more enjoyable.

Be it about booking inquiries, luggage assistance, special services, flight modification, or more, you may look forward to a hassle-free experience. Let’s take a look at the services offered by the Turkish Airlines office in New York.

Helpful Info of Turkish Airlines New York Office

Office Address: 350 Fifth Avenue Suite 7510 New York NY 10118 USA

Phone Number: +1 800 874 8875

Email ID: info.nyc@thy.com

Working Hours: 9:00 am – 5:30 pm (Mon – Fri)

Airport Name: John F. Kennedy International Airport (New York)

Map Location

Head Office Info Details

Turkish Airlines General Management Building, Ataturk Airport, 34149 Yesilkoy, Istanbul, Turkey.

Contact Number: +90 212 463 63 63

Fax: +90 212 465 21 21

Email: customer@thy.com

Official Websitehttps://www.turkishairlines.com

Online Check-in https://www.turkishairlines.com/en-int/flights/manage-booking/

Flight Status, Check Herehttps://www.turkishairlines.com/en-int/flights/flight-status/

Check the List of Turkish Airlines Offices Worldwide

Types of Planes

Airbus A340-300Boeing 777-300ER
Airbus A330-200Embraer E195
Airbus A320-200Airbus A330-300
Boeing B737-800Airbus A321-200
A310 CARGOAirbus A319-132/100
Boeing B737-700A330-200F CARGO
Boeing B737-900 EREmbraer E195

Turkish Airlines Phone Numbers and Reservation Contact Number

Tel : +45 92 45 40 01
Email:  saleschi@thy.com
Fax: +1 773 686 1668

Working hours: Every day between 14:00 and 22:00

Contact information for Thy Airlines Baggage Services

Tel: 60 162284603 / +60 162180184
Fax: +61 3 8340 8050
Hours of Operation: 7:00 a.m. to 4:00 a.m. (7 days a week)

Inquiries about Baggagehttps://www.turkishairlines.com/en-in/any-questions/baggage-information/

General Management

Thy Airlines General Management Building is located at Ataturk Airport in Yesilkoy, Istanbul, Turkey.

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Enquiries Handled by Turkish Airlines Office in New York

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Services Offered by Turkish Airlines New York Office

Booking-related Services

Booking flights is one of the major services provided by the office. Finding the ideal flight for your needs is simple, as you can request to check flight schedules and choose the best one suitable to you.

For a more pleasant trip, you can select from a variety of seating options, and the professionals will guide you accordingly. You can confidently plan your trip because all your concerns will be duly addressed by the team. Well, if you wish to book online, you will be guided through a smooth process to make a reservation through the airline’s website.

Turkish Airlines Baggage Allowance

You can contact the team for baggage-related assistance. As per Turkish Airlines, one unit of your cabin baggage should not exceed 23x40x55 in size. The maximum weight can be 8 kg. In the case of Economy Class, one personal item as a bag can only be a maximum of 40x30x15 in size.

However, if you are flying business class, you are permitted to bring two cabin bags as long as their combined weight does not exceed 16 kg and their dimensions do not exceed 23x40x55. You may also bring one personal item as a bag no bigger than 40x30x15.

You can get more information and details regarding checked baggage on the airline’s website. In case you have any queries, or need to purchase extra baggage, you may contact the team at the New York office.

Check-in Services

You can mark your check-in for Turkish Airlines at any of the counters set at Terminal 1 of John F. Kennedy International Airport in New York. Be careful to follow the baggage allowance limit, otherwise, you may face issues if your bags weigh more.

Then you can proceed to the boarding gate after showing your documents and receiving the boarding pass. Well, you may find self-service kiosks at the terminal where you can mark check-in by following simple and quick instructions, as displayed on the screen.

If you need any assistance related to check-in procedures, the staff at the Turkish Airlines New York Office can help you with every step.

Cancellation and Refund Services

The staff assists you if your travel plans unexpectedly need to be changed. They offer prompt guidance and answer your questions regarding cancellation and refund. If your ticket is refundable, you can ask about your choices for getting your money back, which may include getting travel vouchers or a credit to your original mode of payment.

This allows you the freedom to select whichever solution suits you the best. You may have inquiries regarding tracking the refund status. So, you can seek each and every detail from the team.

Special Services

The Turkish Airlines New York Office provides consultation on everything, which includes enabling a stree-free boarding experience for you. You may need special assistance while being at the airport, before boarding your flight, or after boarding the flight. So, you can seek advice on your requirements like for a wheelchair, medical equipment, special meals on board, etc.

Even if you are travelling with a lot of luggage or have mobility challenges, you can use this service to get to your gate swiftly.

Most airlines suggest passengers to book such services well in advance. Please bear in mind to get it done timely. This helps them make suitable arrangements without any delay.

Travel with Pets

Turkish Airlines allows passengers to bring pets on board. However, there may be different instructions regarding small pets or big dogs.

The airline may have also defined its own rules for bringing pets on flights to and from certain locations. So, you can check with the team for all the related guidance. You can also visit the airline’s website for detailed information. 

Visa Services

The experts at the office are always delighted to help if you need assistance understanding the requirements for your particular destination or if you have questions about the visa application procedure. You can be sure that you are receiving the greatest advice, owing to the experience and knowledge of the travel team.

Bottom Lines

On this page, readers will find summaries of some vital flight related services & amenities offered by Turkish Airlines, along with relevant contact information which may be used to plan for a flight / prepare for an upcoming flight with the airline and / or to visit or call the Turkish Airlines New York Office in USA.


Frequently Asked Questions

Take a look at some FAQs on Turkish Airlines New York Office to stay fully informed.

Is Turkish Airlines T1 or T2 at John F. Kennedy International Airport?

The flights of Turkish Airlines are operated through Terminal 1 of John F. Kennedy International Airport.

Which terminal for Turkish Airlines in JFK for arrivals?

Turkish Airlines uses Terminal 1 for arrivals at John F. Kennedy International Airport.

Which terminal does Turkish Airlines depart from in JFK?

Turkish Airlines flights depart from Terminal 1 at John F. Kennedy International Airport.

How do I contact Turkish Airlines USA, New York?

You may visit the Turkish Airlines NY Office at 350 Fifth Avenue Suite 7510 New York NY 10118 USA.


Leave a Reply

Your email address will not be published. Required fields are marked *

Turkish Airlines Other Locations